Nashville Computer Repair Service: On-Site & Remote Tech Support
Certified Mobile Computer Services for Home & Business
Nashville Computer Guru provides expert, insured, and certified mobile on-site computer repair six days a week for residential and small businesses throughout Middle Tennessee since 2007. With 19+ years of experience, we have delivered professional IT support to over 1,600 clients in Nashville, Brentwood, Franklin, Mount Juliet, Hermitage, Bellevue, Hendersonville, and the general middle Tennessee area.
Why Choose a Mobile Computer Technician?
Skip the hassle of unplugging your desktop or driving to a computer store just to have it sit on the shelf for days. As a mobile service, we come directly to your home or office, saving you time, gas, and stress. For existing clients, I offer remote services too via TeamViewer.
- Faster Than the Big-Box Stores: While retailers like Geek Squad or uBreakiFix can often take days or weeks, we can provide quick, sometimes same-day computer repair (subject to availability) 6 days a week.
- Trusted Local Expertise: Our work has been featured over 20 times in Nashville media, including News Channel 5, WZTV Fox 17, Mix 92.9, and 96.3 Jack FM.
- Flexible Scheduling: We offer appointment-only service six days a week, designed around your busy schedule, including select holidays
Contact the Guru Today: Call or Text: 615-332-2844
Pro-Tip for Faster Service: For the quickest response, please send a text. To respect my clients’ time, I do not take calls while on-site for a repair, but I monitor texts and will get back to you asap!
We’re Tech’n Care Of Business!
Call or Text 615-332-2844 or fill out this form to schedule an on-site service or a quote.
Because every laptop and desktop is engineered with unique hardware, no two computers will have the same parts and prices. Providing the correct information ensures that we source the exact components for your machine, preventing delays and ensuring a perfect fit.
To receive an accurate estimate for parts and labor, please provide the following:
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The Full Model Number: (e.g., HP Pavilion 15-ec0013dx)
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The Specific Part Number: (e.g., N156BGA-EB2 screen or Internal Cooling Fan)
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Manufacturer Specific Codes: For Dell users, the Service Tag or Express Service Code is the most effective way to identify your hardware.
- Text a photo of the part in question, sometimes it will have a sticker on it with numbers. This will help greatly in finding the right part.
Where to Find Your Model Information
If you are unsure of your part number, you can typically find the Brand and Model on a sticker located on the bottom of your laptop or the rear of your desktop tower. These are often printed in small text.
Please Note: We cannot provide accurate quotes based on brand names alone (e.g., “HP” or “Dell”). Having your specific model information ready allows us to research the current market pricing, availability, and shipping for your exact computer.
Without the brand & model, I won’t be able to give you an accurate quote.
Remote Services
Fix A Slow Computer
DIY Knowledge Base
Network & Connectivity
Wifi Issues in Home and Businesses
Managed Services
Expert Onsite Computer Repair & Tech Support in Nashville
Restore the Speed and Reliability of Your PC
Do you remember the “new computer” experience? That moment when you first pressed the power button and everything ran seamlessly, silently, and—most importantly—fast.
Over time, even the best systems can begin to lag. Whether your hard drive is showing signs of failure, a persistent virus is compromising your data, or “bugs” are slowing down your workflow, the frustration of a failing computer is a burden you shouldn’t have to carry. You don’t necessarily need a new machine; you need a professional restoration.
Why Choose a Professional Over a Quick Fix?
When tech issues arise, you have several paths you could take—but not all are created equal:
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The “Hobbyist” Approach: Relying on a tech-savvy friend or relative is tempting, but without professional certification, you risk further damage or permanent data loss.
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The “Big-Box” Retailers: Lugging your equipment to a store often results in a 7-to-14-day waiting period. In today’s world, most people cannot afford to be offline for a week.
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Remote Customer Support: Spending hours on hold only to be walked through a complex hardware repair yourself is rarely the solution you need.
The Nashville Computer Guru Difference
How do you get your computer repaired efficiently, securely, and at a competitive price? You let the expert go to you.
As Nashville’s premier mobile tech support provider, I offer an alternative to the typical repair shop experience:
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Onsite Convenience: No need to unhook your cables or drive across town. I provide diagnostics and repairs at your home or office.
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Data Privacy & Security: Your personal files and sensitive information remain secure and confidential.
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Fast Turnaround: Most issues are diagnosed and resolved quickly and often overnight parts when available, keeping your downtime to a minimum.
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Expert Hardware & Software Care: From hard drive replacements to comprehensive virus removal, I handle the technical heavy lifting so you don’t have to.
Service Hours & Professional Rates
Reliable Onsite Support for Nashville, Brentwood, & Beyond
We offer flexible scheduling to accommodate both residential and commercial business clients. Please note that Mondays, Fridays, the middle and first of the month are our highest-volume periods; we recommend booking in advance for these peak times.
FYI: We do not have a retail storefront and focus on mobile service. If you are just looking to purchase a part, we recommend buying it online or at Best Buy.
Call or Text me at 615-332-2844
Operating Hours
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Monday – Friday: 9:30 AM – 6:00 PM
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1st & 3rd Saturdays: 10:00 AM – 5:00 PM
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Sundays & Major Holidays: Closed
Investment in Expert Service
On-Site Tech Support (Home & Business)
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Rate: $150 per hour (One-hour minimum)
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Business Priority: Commercial clients receive priority scheduling for mission-critical issues.
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Service Area: No trip fees within 50 miles of our primary location. For service beyond 50 miles, a travel fee of $0.75 per mile applies.
Remote Support & Consulting
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Rate: $125 per hour (30-minute minimum)
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Methods: Secure support via TeamViewer, phone, email, or text.
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Scheduling: Remote sessions are generally conducted in the early morning or evening to ensure on-site appointments receive dedicated focus.
After-Hours & Emergency Services
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Rate: $175 per hour (Two-hour minimum)
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Availability: Applies to any service requested outside of standard operating hours.
Low Down on Parts
While we maintain a curated inventory of essential components, there is simply hundreds of models and brands and I can only fit so much in a vechicle so I tend to order most parts as needed (ie. motherboards, CPU’s, laptop screens, GPU’s and memory) Most of the time I will only buy that part once just for you and never see it again.
For complex or extended repairs—including laptop screens and internal circuitry such as motherboards—we offer complimentary pickup and return service. This allows us to perform a detailed teardown, verify part numbers with 100% certainty, order and install the part after delivery, and conduct post-installation testing before returning it to you.
Hardware Advisory: Apple Product Repairs
Navigating MacBook and iMac repairs has become increasingly complex due to the manufacturer’s design choices.
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Upgrade Limitations: Most Apple devices manufactured after 2013 (RAM) and 2016 (SSD) have components soldered directly to the logic board. This makes traditional hardware upgrades or localized repairs impossible.
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Repair Recommendations: For hardware failures on these specific models, the most cost-effective path is often a full system replacement with a new Apple product.
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The Guru’s Honesty: We believe in transparency. Apple products are best serviced by Apple directly. It is not profitable to work on Apple hardware so often; getting a new Apple computer is the best option, even though we don’t sell computers.
Hardware Diagnostics & Custom Build Support
Expert Solutions for Blue Screens and Performance Issues
Hardware failures—such as the Blue Screen of Death (BSOD) or performance lags in custom gaming PCs—require precision diagnostics. Because hardware issues can stem from anything from a failing motherboard to a corrupted driver, a professional “Guru” assessment is the first step toward a permanent fix.
Our Hardware Repair Process
To ensure the highest quality of service and the correct parts for your specific machine, we follow a two-step professional protocol:
- Initial On-Site Diagnosis: We perform a comprehensive hardware stress test and diagnostic to identify the failing component. Please note: A minimum one-hour service fee applies to all visits. This fee covers the technician’s time, travel, and expert troubleshooting regardless of whether you choose to proceed with a repair.
- Precision Part Ordering: Unlike big-box stores that upcharge for inventory, we help you source the exact part needed via Amazon or eBay. This ensures you get the best price and the most modern components for your specific build.
- Installation & Testing: Once your part arrives, we return for a second visit to professionally install the hardware and verify your system is running at peak performance.
Honest Advice: Repair vs. Replace
In the era of “planned obsolescence,” some older machines (5+ years) or budget laptops are engineered to be difficult to upgrade.
If your current hardware cannot meet your goals—such as 4K video editing or high-end gaming—we will provide a “Repair vs. Replace” consultation. If a repair isn’t cost-effective, we will provide expert hardware recommendations for a new, more powerful system that fits your needs.
Expertise You Can Trust
Troubleshooting and research are the core of what we do. While we always aim to save your current machine, our diagnostic fee compensates for the expert time spent identifying your best path forward—whether that is a repair or a strategic upgrade to a new machine.
I get so many calls for the BSOD so your “Guru” did Halloween as the Blue Screen of Death
Top Tech Calls
I have compiled answers to the most common calls I get. If it ends up helping you, please consider a donation to help me.
Paypal: https://www.paypal.me/computerguru
Cash App: @southerntabitha
Venmo: Tabitha-Hawk-1
Keep me in mind the next time you need computer repair.
Tech Recommendations
Technology, both hardware and software, is constantly evolving. Computer parts are always going up or down in price depending on supply and demand and whether a new model is released. Below are recommendations on what to look for when shopping for new tech.
I LOVE Nashville Computer Guru! Tabitha has helped me with things ranging from downloading software so my printer would connect to finding music files I thought I’d deleted. I give her services to my friends for Christmas and they rave about how wonderful she is, and how patient she is in showing them how to perform basic operations like uploading photos from the camera, using Facebook and changing e-mail settings. I’d recommend her to anyone.
News Director
Nashville Computer Guru is awesome! They are extremely helpful and work quickly.
Tabitha did a fabulous job for us yesterday. She’s really bright and has a wonderful personality. I really enjoyed working with her. Thanks, we seem to be all set for a while.
Tabitha,
I just wanted to let you know that my computer has worked perfectly since you fixed it. Thank you.
Tabitha is GREAT! She is personable, reliable, efficient and very professional. Additionally, she never ceases to amaze with her knowlege. Graded on a scale of 1 to 10, she is an 11. I’d recommend Tabitha to any friend in need of her specific services, and I’d do so with no reservations.
I’ve had multiple companies come out and your the first one to do it in half the time, very competent and fast, you don’t learn on my watch, frank about what you know and don’t know, I will use and recommend you to others.
Tabitha has proven herself to me to be an expert in her field. Her sheer depth of computer knowledge coupled with her prompt, courteous, honest, professional, and very affordable service is what keeps me as a loyal client. I have contracted her to resolve both, my personal and professional, computer issues and I have been thoroughly satisfied and impressed with her every time. I have recommended her services to several friends and colleagues and do so confidently.
I own my own business and my hard drive crashed and Tabitha Hawk was my hero that got me up and running, thank you so much, your are truly a hero.
Thanks Tabitha. You are like a super hero. There in a flash!!!
Tabitha is a top notch Information Technology problem solver. She has helped me on numerous occasions to solve just about every IT problem I have encountered, from networking issues, to problems with programs, or small application fixes. If you need someone for an IT problem, look no further than Tabitha Hawk, otherwise known as the Nashville Computer Guru
We’ve called Tabitha in to solve several computer problems over the past couple of years, each time with excellent results. Recently, she solved a complex wireless internet problem that required re-programming a wireless router. On another occasion, she replaced a failed hard drive in our desktop computer and she saved all of the data on the bad drive. Her rates are fair and she gets the job done.
I have had an annoying issue regarding an older version of AOL “hanging up” or delayed logons going on now for 6 months. An extremely annoying problem, I hired tech after tech after tech.. and spent more money that I should have chasing this issue.
Each tech had a bizarre solution that cost me money, or caused me more problems than I started out with, or just threw up their hands and said they had no clue (but charged me anyway). One even said the problem was “normal” I DON’T think so! Some were actually owners of major, local computer repair firms!
While here at my home the other night, fixing a new unrelated problem, Tabitha ran the correct tools that actually address connectivity issues and fixed the problem!
I couldn’t believe my eyes and was ecstatic, almost giddy as this was a nightmare for six months! I took her out to dinner to celebrate.
Oh how I wish I had found her first when this problem first started!
She knows her stuff!
Tabitha has worked on my Laptop as well as PC and with great results she got me up and running. She developed a Website for me with results that went beyond and above my expectations. She is diligent and on-time and takes direction well. I would highly recommend Tabitha to anyone needing IT consultation or services.
Onsite Computer Repair: Nashville & Middle Tennessee Service Areas
We provide expert, onsite computer repair and technical consulting within a 50-mile radius of downtown Nashville. For clients within our primary service area, we are pleased to offer no-cost travel and no trip fees.
Counties and Cities Served
We proudly serve the following Middle Tennessee communities:
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Greater Nashville: Nashville, Green Hills, Bellevue, Madison, Antioch, Hermitage, Old Hickory, Whites Creek.
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Williamson County: Brentwood, Franklin, Nolensville, Fairview.
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Sumner & Robertson Counties: Hendersonville, Goodlettsville, Springfield.
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Wilson & Rutherford Counties: Mount Juliet, Smyrna, La Vergne.
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Cheatham & Dickson Counties: Ashland City, Kingston Springs, Pegram.
We serve within 50 miles of downtown Nashville with onsite computer repair and service with no trip fee.
This includes the following zip codes: 37204, 37212, 37220, 37203, 37240, 37210, 37202, 37215, 37229, 37243, 37245, 37247, 37248, 37249, 37238, 37235, 37244, 37211, 37222, 37224, 37227, 37230, 37232, 37234, 37236, 37237, 37241, 37246, 37250, 37201, 37242, 37219, 37213, 37208, 37024, 37205, 37206, 37228, 37217, 37011, 37027, 37214, 37209, 37216, 37207, 37013, 37218, 37076, 37221, 37116, 37115, 37069, 37089, 37189, 37138, 37135, 37086, 37065, 37068, 37067, 37143, 37070, 37077, 37122, 37072, 37080, 37167, 37014, 37064, 37082, 37075, 37121, 37152, 37071, 37015, 37129, 37062, 37179, 37073, 37046, 37187
The Magic Button or Program that so many people expect which claims to fix everything like computer problems, viruses infections, lost files, program crashes, internet connections, spilled coffee on the hard drive… this button fixes it all! It also doesn’t exist! Great computer work can take time and may involve investing in new hardware.
Professional Standards You Can Trust
Since 2007, we have provided Nashville with reliable, high-level technical solutions. We believe in transparency and professional integrity, which sets us apart in a crowded market.
Certified Expertise (CompTIA A+)
Technology is constantly evolving, and we evolve with it. Our technicians are CompTIA A+ Certified, an international industry standard that validates competence in installation, networking, security, and troubleshooting. Whether you are running Windows or macOS, we possess the technical fluency to resolve your issues.
The Value of Professional Service
In the world of technology, “cheap” often becomes expensive. Many “fly-by-night” or hobbyist technicians offer low flat fees but lack the current security knowledge to protect your data against modern threats. We frequently assist clients whose systems were misdiagnosed or further damaged by unqualified individuals.
We offer competitive, transparent pricing that reflects our commitment to ongoing education, professional tools, and reliable onsite service. You aren’t just paying for a repair; you are paying for the peace of mind that your data is secure and your hardware is optimized.
Security & Integrity
Inviting someone into your home or office requires trust.
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Safety First: Comprehensive background checks on all technicians are available upon request.
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Honest Consulting: We will never upsell you on unnecessary hardware. In fact, we often help clients save money by recommending more efficient alternatives to expensive upgrades.
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Clear Communication: We “speak geek,” but we translate it for you. You will always understand the “why” and “how” behind our repairs.
Experience the Difference of a Professional Guru
Don’t wait weeks for a friend to “take a look” at your system. Get back to peak productivity today with a technician who values your time and security.
About the Guru – Tabitha Hawk
Founder & Owner from 2007 +. On a personal level, I’m from Ohio and moved to Nashville in 2002. When not in front of a computer. I love photography and travel. I have been to all 50 states and capitals twice. I storm chase often in May – June on the Great Plains. I am also a member of two Paranormal investigation groups. I also have an unusual hobby of visiting famous graves.
Photography Website | Travel Website | Famous Grave Hunter | Tennessee Ohio Paranormal Society
Visit the creative side of the Nashville Computer Guru with landscape and nature photography prints for your home or business at www.tabithahawk.com
We're Here To Help!
Pay Invoice
You can pay your invoice online now using PayPal at this link below and enter in the total from the invoice.
Paypal: https://www.paypal.me/computerguru
Cash App: @southerntabitha
Venmo: Tabitha-Hawk-1
Zelle: 615-332-2844
Mailing Address for Checks
(No Store Front Available)
P.O. Box 110132
Nashville, TN 37222
Hours
Monday – Friday: 9:30 AM – 6:00 PM
1st & 3rd Saturdays:
10:00 AM – 5:00 PM
Sundays & Major Holidays: Closed